Shipping policy

At MonoSpace, we currently ship within Canada. We work with trusted fulfillment partners to provide reliable delivery and a smooth shopping experience.

Order Processing

Orders are typically processed within 2–4 business days after purchase. Once your order has shipped, tracking information will be sent to your email.

Processing times may be slightly longer during product launches, holidays, or periods of high order volume.

Shipping Rates

We offer free standard shipping on qualifying orders of $500 CAD or more.

For qualifying standard orders under $500 CAD, a $25 flat-rate shipping fee applies.

Estimated delivery time: 5–8 business days after your order has shipped.

Heavy/Bulk Shipping

Certain products are classified as Heavy/Bulk items due to their size, weight, or shipping requirements. This category may include products such as desks and gaming chairs.

Heavy/Bulk items are subject to a $75 flat-rate shipping fee.

Orders containing eligible Heavy/Bulk items qualify for free Heavy/Bulk shipping when the qualifying order total reaches $1,500 CAD or more.

Heavy/Bulk shipping rates and eligibility will be clearly displayed at checkout before you complete your purchase.

Estimated Delivery Times

Orders shipped within Canada typically arrive within 5–8 business days after your order has shipped.

Delivery times may vary depending on the carrier, destination, weather conditions, holidays, and other circumstances outside of MonoSpace's control.

Tracking Information

All orders include tracking. Once your package has shipped, you will receive a confirmation email containing your tracking details.

Please allow up to 24 hours for tracking information to update after receiving your shipping confirmation.

Multiple Shipments

Some orders may ship separately depending on product availability or warehouse location. If this occurs, you may receive separate tracking numbers for each shipment.

Incorrect Shipping Information

Please ensure all shipping information is entered correctly at checkout.

MonoSpace is not responsible for delays or additional shipping costs resulting from incorrect or incomplete shipping information provided at checkout.