Shipping Policy

At MonoSpace, we work with trusted fulfillment partners across Canada and North America to ensure reliable delivery and a smooth shopping experience.

Order Processing

Orders are typically processed within 2-4 business days after purchase. Once your order has shipped, tracking information will be sent to your email.

Processing times may be slightly longer during product launches, holidays, or high-volume periods.

Shipping Rates

We offer complimentary shipping on qualifying orders over $500 CAD.

For orders below the free shipping threshold, shipping costs are calculated at checkout based on product size, weight, and delivery location.

Oversized Items

Certain products, including desks and chairs, may be classified as oversized items due to their dimensions or weight.

Oversized items may include additional shipping charges, which will be clearly shown at checkout before completing your order.

Estimated Delivery Times

Canada

2–7 business days

Delivery times may vary depending on carrier delays, weather conditions, or peak shipping periods.

Tracking Information

All orders include tracking. Once your package has shipped, you will receive a confirmation email containing your tracking details.

Please allow up to 24 hours for tracking information to update after receiving your shipping confirmation.

Multiple Shipments

Some orders may ship separately depending on product availability or warehouse location. If this occurs, you will receive separate tracking numbers for each shipment.

Incorrect Shipping Information

Please ensure all shipping information is entered correctly at checkout. MonoSpace is not responsible for delays or additional shipping costs caused by incorrect or incomplete addresses.